Oranoos
Ghiasy 
Experience
IT Specialist, NiSource
IBM, Boulder, CO
- Help end users remotely through technical issues by providing problem resolution
- Explain technical knowledge into actionable directions
- Troubleshoot issues related to computer hardware, software, and mobile devices
- Troubleshoot issues related to workbrain, peoplesoft, maximo, red and blue mainframe, and user authentication
- Ensure proper recording, documentation and closure of incidents
- Maintain user profiles and accounts in active directory
July 2014 - Present
Student Assistant III, Admissions Operations
Office of the Admissions, University of Colorado at Boulder
- Processed incoming postal mail
- Reviewed prospective undergraduate and graduate applications
- Demonstrated attention to detail while inputting sensitive student data
- Performed all data entry into admissions ISIS database software
- Monitored electronic student files and entries to eliminate duplication
- Digitally filed and physically sorted undergraduate, graduate, and international applicant documents appropriately
February 2011 - May 2014
Research Assistant, MCDB Pace Lab
University of Colorado, Boulder, CO
- Assisted scientists with laboratory work and experimentation
- Maintained and set-up laboratory equipment
- Observed experiments while calculating and recording results
- Cleaned and calibrated equipment
January 2010 - May 2011
Research Assistant, Curran Psychology Lab
University of Colorado, Boulder, CO
- Assisted with running EEG experiments, as well as data entry and analysis
- Showcased an interest in Cognitive Psychology and Neuroscience
- Gained knowledge of Psychology research methods
- Demonstrated general computer literacy
- Maintained a responsible, dependable, and upbeat attitude
January 2009 - January 2010
Education
University of Colorado – Boulder, CO
Bachelor’s degree
May 2014
SKILLS:
- HTML
- Cascading Style Sheets (CSS)
- Microsoft Office
- Maximo
- PeopleSoft
- Cisco VPN
- Lotus Notes
- Time Management
- Data Analysis
- Social Psychology
- Customer Service